IT Alerts: From Operational Trenches to AIOps
BY Patrick CampbellPatrick Campbell

Most enterprises are undergoing rapid digital transformation to keep up with their competition by embracing innovation with new ways to deliver value at greater speeds and lower cost. For example, retail stores and banks are losing their brick and mortar for … [Read More...]

Enterprise Application Software Defined: How Is It Different from Other Software?
BY Stephen WattsStephen Watts

When we talk about technology, it is sometimes overwhelming to keep on top of new terminology and trends. Enterprise application software (EAS) is a term that we hear often, though it isn’t always easily defined. In general, enterprise application software … [Read More...]

Gartner 2017 Magic Quadrant for ITSM Tools
BY BMC SoftwareBMC Software

The 2017 Gartner Magic Quadrant for IT Service Management (ITSM) Tools is now available. We believe that due to our enhanced solution capabilities and proven ability to execute, BMC was named a leader for the fourth year in a row! Download Now: 2017 Gartner … [Read More...]

Apache Hive Beeline Client, Import CSV File into Hive
BY Walker RoweWalker Rowe

Beeline has replaced the Hive CLI in what Hive was formally called HiveServer1. Now Hive is called HiveServer2 and the new, improved CLI is Beeline. Apache Hive says, “HiveServer2 (introduced in Hive 0.11) has its own CLI called Beeline. HiveCLI is now … [Read More...]

IT Security Conferences: Top 21 InfoSec and Cyber Security Events of 2017
BY Stephen WattsStephen Watts

Whether you are a security pro, software developer, security administrator, or any other role in the IT security fields, attending a conference is an excellent way to network with other professionals and extend your knowledge base. These IT security and … [Read More...]

The Path to Success is Innovation on the Modern Mainframe
BY Jonathan AdamsJonathan Adams

The mainframe is as critical today as ever to the global economy. Digital business is exploding and driving more applications with more transactions and data, causing IT shops to expend more effort to ensure critical business workloads are running at peak … [Read More...]

Integrating Service Tickets to Elevate IT Operations
BY Patrick CampbellPatrick Campbell

When reporting a problem or requesting a service from IT, we make calls, send emails—or in most modern enterprises—go directly to a web portal to create a service ticket. Service tickets can also be auto-generated when something goes down such as an ATM … [Read More...]

DevOps vs Agile: What’s the Difference and How Are They Related?
BY Stephen WattsStephen Watts

Agile and DevOps are buzzy theories that many organizations are eager to employ, but there is often some confusion or overlap between the two. Only one business practice originated in software development, though both are being applied to organizational … [Read More...]

AIOps and the New IT Skill Sets
BY Joe HertvikJoe Hertvik

In an earlier post, Seth Paskin and I answered the question "What is AIOps?" in the following way: “AIOps refers to multi-layered technology platforms that automate and enhance IT operations by using analytics and machine learning to analyze big data … [Read More...]

Real User Monitoring vs Synthetic Monitoring: What’s The Difference?
BY Stephen WattsStephen Watts

In the always-on, competitive digital economy, a high-performance customer experience can mean the difference between business success and failure. However, today’s complex application ecosystem has made it increasingly difficult to ensure optimal performance … [Read More...]